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Privacy Policy

YOUR PRIVACY. YOUR CONTROL.
SECURE. TRANSPARENT. PROTECTED.

Energhx Green Energy Corporation is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and share data to deliver secure energy services, support your choices, and comply with Canadian privacy laws.

Energhx Green Energy Corporation: Ottawa, Ontario, Canada

Effective Date: August 8, 2009 Last Updated: October 26, 2026

1. Introduction

Energhx Green Energy Corporation (“Energhx”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, use our online services, interact with us as an energy consumer, prospective customer, partner (energy server or energy developer), supplier or job applicant, or otherwise communicate with us.
This Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario privacy requirements that apply to us, and Canada’s Anti-Spam Legislation (CASL). By using our website or services, or by providing us with personal information, you acknowledge that you have read and understood this Policy.

2. What Is Personal Information?

“Personal information” means information about an identifiable individual. It does not include business contact information used solely to communicate with you in your business capacity, or anonymized or aggregated information that cannot reasonably identify you.

3. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: name, mailing address, email address, telephone number, and company or organization name.
  • Account and service information: login credentials, service address, utility account details, energy usage data, system specifications, and installation or maintenance records for solar, storage or other renewable energy products and services.
  • Transaction information: quotes, contracts, invoices, payment and billing details, and financing or credit information where applicable. Payment card details are processed by third-party payment processors and are not stored by us except as permitted by law.
  • Communications: emails, call notes, support requests, survey responses and other correspondence.
  • Technical and usage information: IP address, device and browser type, operating system, pages visited, referring URLs, and cookie and similar-technology data.
  • Employment information: if you apply for a position, your resume, work history, education, references and other information you provide.
  • Site and property information: property details, photographs and site assessments needed to design or service an energy project.
We collect information directly from you, automatically through our website, and from third parties such as utilities, financing partners, contractors, referral partners and publicly available sources, where permitted by law.

4. How We Use Personal Information

Through our patented EnerghxPLUS platform, we collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, including to:

  • Provide quotes, design, install, operate, monitor and maintain energy systems and services.
  • Create and manage accounts, process payments and issue invoices.
  • Respond to inquiries and provide customer support.
  • Coordinate with utilities, regulators, financing partners and permitting authorities.
  • Send service notices, and, with your consent, marketing and promotional messages.
  • Operate, secure, analyze and improve our website and services.
  • Evaluate job applicants and manage employment relationships.
  • Detect, prevent and investigate fraud, security incidents and misuse.
  • Comply with legal, regulatory and contractual obligations.
We will identify the purposes for which we collect your information at or before the time of collection. If we wish to use your information for a new purpose, we will obtain your consent unless the law permits otherwise.

5. Consent

We obtain your consent to collect, use and disclose personal information, except where the law permits or requires otherwise. Consent may be express (for example, ticking a box or signing a form) or implied (for example, when you provide your details to request a quote). You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the details in Section 14. Withdrawing consent may limit our ability to provide some products or services.

6. Electronic Marketing and CASL

We send commercial electronic messages only in accordance with CASL, generally with your express or implied consent. Every marketing message will identify us and include a working unsubscribe mechanism. You may unsubscribe at any time, and we will act on your request within ten business days.

7. Cookies and Similar Technologies

Our website uses cookies, pixels and similar technologies to make the site function, remember preferences, measure traffic and understand how visitors use the site. Where required, we will ask for your consent before using non-essential cookies. You can control or disable cookies through your browser settings, although some features may not work properly if you do so.
We may use third-party analytics tools (such as web analytics providers). These providers may collect information about your use of our website and may process it outside Canada.

8. Disclosure of Personal Information

We do not sell your personal information. We may share it only as described below:
  • Service providers: vendors that help us operate our business, such as IT and hosting providers, payment processors, installers and subcontractors, analytics providers, and professional advisers. They may use your information only to perform services for us and must protect it.
  • Utilities and regulators: where needed for interconnection, net metering, incentives, permitting, inspections or regulatory compliance.
  • Financing and insurance partners: where you apply for financing or coverage related to our products or services.
  • Business transactions: in connection with a proposed or completed merger, acquisition, financing or sale of all or part of our business, subject to confidentiality protections.
  • Legal and safety reasons: where required or permitted by law, court order or lawful request, or to protect the rights, property or safety of Energhx, our customers or others.
  • With your consent: in any other circumstances to which you have agreed.
We will identify the purposes for which we collect your information at or before the time of collection. If we wish to use your information for a new purpose, we will obtain your consent unless the law permits otherwise.

9. Transfers Outside Canada

Some of our service providers may store or process personal information outside Canada, including in the United States. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction, including access by courts, law enforcement and national security authorities. We use contractual and other safeguards to provide a comparable level of protection while the information is being processed.

10. Retention

We keep personal information only as long as necessary to fulfill the purposes for which it was collected, or as required to meet legal, tax, accounting, warranty or regulatory obligations. When information is no longer needed, we securely destroy, erase or anonymize it.

11. Safeguards

We protect personal information with physical, organizational and technological safeguards appropriate to its sensitivity, including access controls, encryption where appropriate, secure systems, employee confidentiality obligations and staff training. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
If a breach of security safeguards creates a real risk of significant harm to individuals, we will report it to the Office of the Privacy Commissioner of Canada, notify affected individuals, and keep records of the breach as required by law.

12. Your Rights

Subject to applicable law, you have the right to:
  • Access the personal information we hold about you and learn how it has been used and disclosed.
  • Correct information that is inaccurate or incomplete.
  • Withdraw consent to the collection, use or disclosure of your information.
  • Challenge compliance with this Policy by contacting our Privacy Officer.
To make a request, contact our Privacy Officer (Section 14). We may need to verify your identity first. We will respond within 30 days, unless the law permits an extension and we notify you. Access is generally provided free of charge or at minimal cost, and we will tell you of any cost in advance. In limited cases, we may refuse access where permitted by law, for example where the information contains references to other individuals, is subject to legal privilege, or cannot be disclosed for security or legal reasons, and we will explain the reasons.

13. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under 16 without the consent of a parent or guardian. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

14. Contact Us and Privacy Officer

We have designated a Privacy Officer who is accountable for our compliance with this Policy. Questions, requests and complaints may be directed to:

Privacy Officer: Energhx Green Energy Corporation 73 Compata Way, Ottawa, Ontario, K1B 4X1, Canada Email: [privacy@energhx.com] Telephone: +1-613-912-3648.

We will investigate all complaints and respond promptly. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.

15. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal information.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. Where changes are material, we will provide additional notice and, where required, seek your consent. We encourage you to review this Policy periodically.